House Calls

As I mentioned Friday, CasetrackerLaw will travel to a client’s location in order to work closely with that client. Because CasetrackerLaw is web based and customizable, there may be work that needs to be done under the close supervision of the client. We do this to make sure that the client is 100% satisfied with their system, not to mention our reputation for happy customers can then be spread by word of mouth to others in the industry. And we show up when we say we will.

While our engineer is traveling, we also have the ability to keep in touch via CasetrackerLaw, using the internal “message board” that is included with every system. If for any reason a cell phone isn’t working, an email or a message sent thru the system will reach the administration department and the message is conveyed to the proper recipient. We can also get a personal weather report from where ever our engineer happens to be. This week CasetrackerLaw is just outside of Boston, MA. The weather report this morning there is clear, sunny and crisp. Too bad our engineer will be inside an office all day.

Today’s Tip: Are you a great speller? Who is? If you install the Google toolbar, there is a “spell check” that will check the page you are on for any misspelled words and they will be highlighted for you to see.

Giving Privileges To Forwarders

A forwarder can play 3 rolls: 1) as an agency who represents multiple creditors which is typically the case: 2) as a creditor with multiple locations or 3) as a creditor with multiple collectors. One other role a forwarder plays was just recently noted: 4) as a company that sets up their sales people as their first line of collections.

With this in mind, administration has the ability to set the access levels for the forwarder, based upon the forwarders needs. Every firm or company has their own operating procedures and with this feature, being able to decide what level of access to give users is a good way to monitor what is going on in the business.

Click the link and watch the video to see how this works.

Helpful Search Tip: Did you know that it’s possible to search any page for any word by selecting the control key, hold down then press the F key and a search feature will open up in the tool bars area. Type any word and all letters for that word will be highlighted on the page.

Linked to the Office

Being a busy business person doesn’t give you much time to keep track of all the things you should and need to do. When you leave your office during the day to conduct business, how do you monitor your staff? Do you have clients that need updates on claims that are being worked from your office? How can you update a client if you’re away from your desk or check a file that was left at the office?

CasetrackerLaw is the web based collection software that will keep you linked to your office when you’re not there. The boss can access the website from his or her iPhone or Blackberry and get important updates or files on the spot and have them emailed to the client. Visiting a client in another state and being able to access your database and pull up claims from your client’s office computer will wow them.

We have a client that went on an important business trip in order to land a large account. He impressed them with CasetrackerLaw and all of its capabilities so much that by the time he got back to his office, he had files waiting for him. Needless to say, he got the account. CasetrackerLaw will also draw business to you, how cool is that?

Saving time is saving money and who doesn’t want to save time and money? Casetrackerlaw allows its users to conduct business any time, any place, just by accessing the Internet.

Bottom line: CasetrackerLaw is ‘simply amazing’ collection software that will save you time and a tremendous amount of money at the end of the year. There are other web based collection software on the market however, none can really compete with CasetrackerLaw's vast array of reports that can be generated or the ability to interface with most software needed to run a collection agency.

Visit our websites: www.casetrackerlaw.com
While you’re at the site, register to book a free, 30 minute, online demo.
Call our office: 800-270-1197 or 954-755-1763 Ask for Becky