Thursday, November 4, 2010

Change Is In The Air

Hello. It has been a while but I am back to my blogging again. I’ll blog a few times per week and the majority of my blogs will be strictly about CasetrackerLaw. Occasionally I’ll blog about something going on in the office or maybe what’s going on in the world around us.

Change is in the air….political changes are happening, weather changes are occurring and CasetrackerLaw has changed as well…

Change does happen, good or bad, and when it does, it’s not the end of the world. Not everyone likes change but when positive things start to happen, then change is good. You may have noticed that Sandeep, our engineer/programmer is no longer with us. He needed change and has decided to go back to school.

In his place we are lucky to have Debbie Lundberg join our IT team. Debbie is a Microsoft certified professional. She comes to us with more than 15 years of accounting and programming experience. Debbie is originally from Boston, MA and has resided in South Florida since 1996.

We have also developed a new support system for our clients. When you have a question or an IT issue, please email in detail the issue or question. I will respond ASAP with a phone call or an email, depending on what the issue is. If the issue is a system modification (change made), it will be added to our IT queue and will be dealt with as it comes up in the time line. A phone discussion may be scheduled ….If you just have a question, I will email the response or give you a call.

If you have questions or concerns, please feel free to contact our office.