Wednesday, May 28, 2008

Roxy And Jezabel

Working in an office can be a lot of fun. I have fun in my office. There are 5 of us plus 1 small dog and one cat. There are 3 separate offices, a conference room and a kitchen. It's more like a home away from home.


Roxy, an adorable white Bichon, is the cutest thing you've ever seen. She sleeps on the sofa in the office I share with Donna, she is the office administrator and Roxy's mommy. Roxy likes to lay along the back of the sofa, on her back with her legs in the air while we work. She dreams a lot so she will make little yipping sounds or little tiny woofs and her legs will be moving as if she were chasing something or someone. She's a great little dog. She likes to lay in my lap when Donna has to leave the office for any reason and jumps right out as soon as she hears the door open and she knows mommy is back. Every few weeks she will go to the dog groomers and get all pretty. I call her Roxy Clean when she's all coiffed, fluffy and white.



Jezebel is a hairless cat. A sphynx. When I first saw her I didn't think she was all that adorable or cuddly but the more I got to know her, the more I warmed up to her. She's not like other cats. I know, I have 2 furry kitty's of my own. There's Dash, he's 3 years old and then there's Bella, she's almost 2. But that's another story. Jezebel is quite a character. At 4:00 pm exactly, she will come and sit in the middle of Donna's desk or walk back and forth in front of her computer monitor and meow loudly to be fed. The rest of the time she is laying in the sun or under her blanket staying warm. Jezebel actually does have fur but it's more like fine suede with wrinkles. In the summer she has to have sunscreen put on her head and ears so she doesn't get too much sun because Sphinx's are susceptible to skin cancer.



Roxy and Jezebel are both 4 and grew up together. They come to work together every day with Donna. Jezebel comes in riding in a stroller for pets and Roxy runs in on her own, all happy to see everyone, bouncing around and saying hello. There are toys for them to play with, balls and assorted stuffed animals that squeak and rattle. Roxy will bark and sound very ferocious when a stranger comes into the office but will make up with them right away. Jezebel is a great conversation piece and we show her off to everyone.


I have worked in offices where there were no animals, no plants, no pictures allowed on desk tops, it was depressing. Now I work in an office where there are animals, plants and there are pictures every where. I love my office and all of the animals in it.







The Collectors Side of The Story

I am a debt collector. Those words have been feared since the beginning of 'financial' time. Collecting money from people, for what ever reason, is an interesting job. It's not one I chose, it's one I fell into by accident. I began working as a telemarketer, calling business's and talking to credit managers about their collections and how my company could help them get their money.


Collecting money from business people is not always easy. There are a lot of people out there that owe other people money and all of these people and their individual debt information must be kept and kept in order.


Casetrackerlaw is the way I keep my accounts in order. Casetrackerlaw is a 100% web based collection software that I use every day. There are features about this software that I use that if they weren't there, my job would be harder to do and a lot of the every day things would take much longer to accomplish. I am able to receive a claim, attach documents such as invoices, call, fax or email the debtor from the system and then update my client within a matter of seconds. There are no paper files in my office, every document that pertains to the particular claim is attached and can be viewed by anyone given access to Casetrackerlaw such as the collector, client, attorney or the forwarder.

I love my Casetrackerlaw. I don't know how this job was done efficiently before.

Signed Collector

Tuesday, May 20, 2008

IT (Information Technology) Our CTO(Cheif Technology Officer)

IT is a vital artery in the web of artery's and capillaries that make up a well functioning and productive office. Whether it's a law firm or a debt recovery firm. (ie: collection agency) They need updated technology and they need it yesterday. But not only do they need this technology, they need well educated and experienced technicians to create this technology and technicians to maintain, upgrade and ultimately customize it to suit the needs of who-ever uses it.



That's where Mr. Sandeep Seshadri-CTO (cheif technology officer) comes into play. Mr. Seshadri is 28 years old...but don't let that fool you, he's a lot smarter than he looks. Mr. Seshadri came from India to study at New Mexico State University. He has been in the United States for 7 years and plans to stay and start a family some day. Mr. Seshadri met Mr. Steed at the college and was hired as his engineer.



Sandeep works right in our office with us every day, which is super convenient when a computer has a problem. (usually user error) He is able to diagnose the problem and fix it with in a matter of minutes, sometimes seconds. I know there are times in a busy offices day when the computers 'go down' and it seems like the whole world has come to a stop because a few machines have stopped working for whoever knows why. It makes us all understand how important our IT guys and gals are to us in a busy day.

Wednesday, May 14, 2008

The History of CasetrackerLaw

Mr. Steed admits his collection software company has been under the radar since it's founding in 2002. But that's how Steed prefers it. He's been too busy focusing on perfecting the web-based collection system he created while running Money Management LLC.

"We were never able to keep a creditor successfully updated on the status of it's accounts." he said.

Though he filed for a patent for a system in 2003 (which is still pending), CasetrackerLaw was not released for sale until September 2004.

CasetrackerLaw is a complete collection system, offering a variety of features specifically helpful to attorneys, but also valuable to collection agencies and debt buyers. It enables users to forward claims to attorneys with just a click of the mouse and gives creditors the ability to submit claims via Excel or any electronic data interchange (EDI) format.

CasetrackerLaw provides a number of reports, tracking such things as claim status and promised payments. The system also monitors claim history, displaying changes that occur throughout accounts life cycles and allows users to organize and prioritize the most profitable claims to be worked first.

The system is scalable to any size company, but caters primarily to firms with 1 to 20 collectors.

Mr. Steed has also created networks for attorneys, creditors and collection agencies. Currently, he is working to build a network to tap into the expertise of numerous minority-owned law firms nationwide.

CasetrackerLaw plans to release a version of it's software that will be tailored to particular areas of law, including General litigation, Real Estate, Foreclosures and Liens.

Any questions?

We would like to offer you the opportunity to take a brief online tour of CasetrackerLaw. Contact us by calling 800-270-1197

Monday, May 5, 2008

My first blog

Writing a blog will be a new experience for me. I hopefully will be able to write knowledgeably about the topics I will be given. I've only written in my journal at home. Writing something that people will want to read will be a challenge. Not that my journal is boring.



I will be writing a great deal about Casetrackerlaw, a 100% web based collection software, the technology behind it all and the people who use it day to day in the business world. You would be surprised at how many people in the business world use collection software just to function efficiently and to keep up with the rest of the world that is quickly going paperless. I will be talking to and about those people later on.



Thanks for reading.



Becky