Creditors & Debtors

Since the beginning of time there has been a need for someone to collect money owed to someone else. It's not an especially fun job, however it is interesting to hear about all the reasons someone is unable to pay a bill. Credit managers are the first plan of attach against people who can't or won't pay a bill. At one time, in order to collect money, it involved alot of paperwork and files to keep and go through. At one time is history, debtors went to prison.

A debtors' prison is a prison for those who are unable to pay a debt. Prior to the mid 19th century debtors' prisons were a common way to deal with unpaid debt and they were not a nice place.



Collecting money is a tedious and frustrating job but someone has to do it and since it has to be done, there needs to be a way to do it that will make the job much more bearable.



Casetrackerlaw is the solution to the problem. The web based collection software that makes collecting money much easier. Creditors using Casetrackerlaw are able to collect information whether it's email conversations, notes of phone conversations, invoices, letters and legal documents of all kinds. A Creditor will submit a claim into Casetrackerlaw and as the claim is worked, it begins to fill with pertinent information regarding the debt, the debtor and the history behind the debt. If the creditor is unable to collect the debt, he or she is able to forward the claim to an attorney of his or her choice. An attorney's contact information is added to the Casetrackerlaw tool and when the creditor selects an attorney, he will receive an email alerting him to the fact that he has a claim to either accept or reject. If he accepts it, he will do so via email and will update the creditor every step of the way, from beginning to end. This information is yours to view anywhere, anyplace, anytime.

A Tour of Casetrackerlaw (the inside story)

If you have been reading this blog, you will know that Casetrackerlaw is a collection software. Not just any collection software but a 100% web based collection software. If you can imagine it, we can create it.



We offer anyone interested in the technology behind Casetrackerlaw a brief online tour. You don't have to go anywhere and no one is showing up in your office carrying a bunch of different software packages. We will give you a call at a scheduled preset time and take you into the system with a user name and password. (only you can access the system unless you give someone else authorization...you would create them as a user with their own user name and password) The basic tour takes approximately 15 minutes however, once you're in there, seeing all the amazing things Casetrackerlaw can do, you start to become intrigued by all the little features that it offers. All the 'user friendly' pages full of little things that make collecting so much easier. Easier is not the right word...efficient - economical - and even fun could be used to describe Casetrackerlaw.



The pages that fill Casetrackerlaw are so easy to understand, you could almost figure it out without help...but if you do need help, it's only a click away in our 'video library', found conveniently at the top of every page. Everything about Casetrackerlaw is convenient. From the 'main page', where you can see, at a glance what you have to do that day, to viewing or creating a report of any activity done for any chosen time frame. Casetrackerlaw will keep track of everything for you, all you have to do is add the information.





Touring Casetrackerlaw will be such a pleasure, you will want to tell others because you will be so excited about what you just saw. So, please do, tell others.

The Orchid - Part Two

A small amount of time has passed since the orchid incident and I thought I'd catch you up. It has been replaced. When I say 'it' I mean the orchid. It's not as pretty as the first one but it will do. (the boss was happy with it) They called the store they got it from and told them what had happened and was told to bring the plant into the store for a replacement. When the vase was examined closely, they found that there was a crack in one of the legs and the plastic liner inside the vase was ripped. The store was upset and suggested they send someone over to take pictures of the damaged piece of furniture leading my boss to believe they would help take care of the cost to have it fixed.


So a couple of ladies came out to the office and took the pictures they said they would and left. In the meantime, a few different people came out to give my boss an estimate of what it would cost and what it would take to fix the shiny old side table. We hadn't heard back from the flower shop so my boss gave them a call. The manager/owner stated he would not help pay for the damage caused by the defective vase and lining. My boss was livid, couldn't believe it. The owner told him it was 'ridiculous' to put a plant on a piece of 'fine' furniture and it was ultimately his own fault. What was he talking about? not put plants on the top of tables? What planet was he from? My mother put plants all over the house when I was growing up. She did however make sure that the table was protected by a sturdy 'vase' so that the table didn't accidentally get wet and get ruined. duh!


I'll keep you posted on what happens next, the table has been taken to get fixed. We'll see how it gets paid for.

The Orchid

Have you ever had a responsibility that you took so seriously and made sure that what ever it was that you needed to do, was done as perfectly as possible? I have. Many times.





This is where my saga begins. There are many plants in my office. Many different kinds of plants, inside and outside, decorating the walkways and the offices. They are quite beautiful and really make any office more enjoyable. They, of course, need to be taken care of weekly, if not daily some of them. They are taken care of meticulously by my boss mostly, he loves the plants. And when I say love, I mean he would die if anyone hurt one of his precious plants.





The boss's go away occasionally and they will leave the care of the office and all of those precious plants to me. No problem, I love plants too. Not as much as the boss though. Anyway, off they went and I'm looking after the place. Did I forget to mention there was a brand new addition to the inside office? No? Well, an Orchid. A big beautiful purple orchid, in a pretty vase that was peacefully sitting on the end of a very old side table. That long table was beautiful too, made of solid mahogany, painted black and so shiny. It reminded me of a black baby grand piano.





Well, on about the 5th or 6th day of taking care of things, I noticed that the orchids flower was falling off and the leaves didn't look very good. I decided it needed some water. I forgot to water it that day so the next day I made sure that I remembered to water it. I know nothing about orchids. I gave it about a cup of water that I drizzled into the vase. All I know about orchids is they grow in moss, not dirt. So I did my good deed for the day, or so I thought. I went home, it was a Friday, for the weekend. The boss's would be back on Saturday and the first place they go is the office.





I'm driving home from the grocery store on Saturday evening and my cell phone rings. It's my boss. "hey, you back yet?'' I ask. All he says is, " did you water my orchid?" I say "yes" thinking I had done a good thing. He says to me " you killed my orchid and ruined our beautiful old shiny long table" Gulp..what? How? When? OMG! "I am so sorry" doesn't even begin to cover it. What could I say? He was very upset, but he didn't fire me. yay

Our Sales Department

A sales department is the backbone of any company. If there were no sales department, it would be difficult for companies to make any profits. Companies rely on the sales department and the more efficient the sales department, the more likely for higher sales.



Casetrackerlaw has a sales department or module that is so thoroughly efficient that it is virtually impossible to loose a prospect. It is so full of fields for recording information that you collect from the contact person every time you talk to them. Not only that, due to the cost of gas these days, sales personnel can work remotely and administrators are able to monitor their activity. Prospects can be transferred from one person to another within the sales tool by selecting from a list in a drop-down menu. Casetrackerlaw will also keep track of the number of prospects you have and will let you know who you need to call on any particular day and the note section is great. A sales rep is able to take detailed notes and keep them forever in a history section, which makes it convenient for referring back to them at a later date. Another very cool feature is the ability to attach documents to the prospects page by uploading them from your computer desktop or documents and email them to the prospect right from the prospect page. I'll talk about that in more detail at a later date.



Casetrackerlaw is the ultimate in a web-based sales tool... from keeping complete track of all your prospects, new and old, to working remotely from home, the coffee shop or even while you're on a business trip or vacation. Your prospects are only an Internet click away.

The Ultimate Compliment

One of my jobs during the day is to answer the phone. Occasionally there will be a call from someone that's interested in Casetrackerlaw, our web based collection software. Usually an attorney.



Casetrackerlaw is the most cutting edge in collection software on the market today. Not only is our collection software 100% web based and totally user friendly, it's completely customizable. Casetrackerlaw was created specially for collection law firms and we understand that every firm is different. Every person wants there software to do ever thing but they don't want to pay for features that they may never need. (and if a feature is deleted, we can always put it back later)



But I'm getting off of my subject. The whole reason for me to be blogging right now. The Ultimate Compliment any business could get. I was at work one late Friday afternoon, right before going home. Everyone else had already gone for the day and the phone rang. As I answered, all I could think was that I really didn't want to answer and deal with one more person that week, I just wanted to finish up and go home for the weekend...



"Good afternoon, this is Becky" "Hi, is this Casetrackerlaw?" Needless to say it was someone looking for information on our web based collection software. The phone had become worth answering. He asked me a few questions regarding what Casetrackerlaw could do and we talked for a bit. He had seen our software in a colleagues office and again online. When he asked me the price, I quoted our standard price of $10,000 and $500 per month maintenance. There was a slight silence and then he asked the most surprising question, "I've really checked this software out, why are you asking for so little for such a great software?"



I couldn't believe he asked me that. I usually hear quite the opposite. What a compliment, this guy has over 30 years in the collection business and has used a lot of softwares in that time. Anyway, what could I say, I didn't really know what to say. So I offered to schedule an online tour. He declined at the time however, he did call back the following Monday and wanted to take that tour. I'll let you know how that tour goes.



The Ultimate Compliment for any business.

The 'Office'

It's 7:00am and the GM is already in the office and on the phone, walking and talking. He does most of his phone work while he's walking around the office, observing "everything". His office door is always open so that he can hear work being done. You know the sound, phones ringing and being answered, computer keyboards clicking away and phones being dialed. Sometimes you will hear the rustle of paper or the mechanical grind of a printer , scanner or copier.



Now it's 8:00 am and the people/staff are starting to show up for the days 8 hours. As they go their separate ways to do the various things they do that keep the 'office' running, you can almost hear their thoughts, "I wonder what today will be like?" Who will I have to deal with today and how will I deal with it?



I come in at 8:30 am and go directly to my desk and try to get it ready for the day. Sometimes there might be an IT guy sitting there using my computer. (I hate it when someone uses my computer. It's like when someone drives your car, it just doesn't feel right for a while) I sit down at my desk and start the day by opening up the calendar. It will tell me what the agenda is for the day and who needs to be where and when. Then I open up the other four windows that I use to run my day.



The lady who sits behind me during the day comes in at 9:00 am and the 'office' is already getting warmed up. As everyone else comes in for the day, saying cheerful "good mornings" to people as they pass, you can always tell when they would rather be somewhere else. Donna brings with her the 'office' pets. A small white dog and a hairless cat. They add a lot of atmosphere to the 'office'. They visit with everyone in the 'office' and everyone in the 'office' loves to have them in the room because you never know what they will be doing, especially the cat.



'Office life is what you make of it. Sure there are times that you don't want to be there anymore than the next person but you have to earn a living so you might as well have a good time while you're earning it. My 'office' is a great place to spend my 8 hours a day.


Becky (a 9 2 5'r)