Thursday, January 21, 2016

IACC Convention ~ Miami, FL



The IACC CONVENTION in Miami, FL was a held at the Eden Rock Resort. 

Much is going on in the debt world today that people should be aware of.

The IACC is a good way to stay updated on the newest laws. 

There are extremely knowledgeable people associated with the IACC that were in attendance along with vendors that have the newest technology.

Dinner was served on the Grand Floridian yacht sailing up the beautiful intercoastal waterways. 

What a unique way to dine, be entertainment and mingle with some brilliant minds in our business.




There are two conventions held each year. One is always in Miami.

This association is worth joining.

Monday, January 18, 2016

Client Status Updates With Attachments



Casetracker123 can give clients access to their claims, monitoring the process and interacting with the agency or law firm.  Clients have the ability to view status updates, attached documents and when payments are entered to their accounts on a daily basis.  Giving access to the system is an administration option.  Some firms choose not to give access for security reasons.  Not giving access, causes the firm to have to communicate manually with the client via email.
How many times a day do you have to give a status update regarding a claim to a client?  How many times are you required to send along some documentation; a contract, an invoice or two, statements of account, etc.?  A time-consuming process if you have multiple documents that you need to send to multiple clients? 
With the help of Stephen Gebeloff of Gebeloff Law in Boca Raton, FL, a new function was created to help with this time-consuming problem.  He needed a way to simultaneously status update his clients with the ability to attach multiple documents.
If there are documents attached to the claim, the question, “Would you like to add attachments? Yes or No” will appear in the Status update dialog box; if there are no attachments, this question does not appear.  Select Yes when entering the criteria and click Update.  The next screen displays all the documents that are attached, make a selection and click Send.  The client receives the update along with the documents in an email.
Contact our office if you are interested call 800-270-1197
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Friday, January 8, 2016

Casetracker123's Creditor Portal

Credit card companies, banks, hospitals and even courts utilize the ability to give their clients a secure, 24/7 electronic access to monitor their accounts.

Collection agencies and collection law firms are beginning to see the light as well.  The ability to give their clients a portal to access; submit and monitor their claims is enormous.  Clients can log in anytime from anywhere to view and manage their claims.  Receive claim updates via email, view documentation attached and see when payments have are submitted.  Always know what's going on with your claims and debtor.

Give your clients the gift of free software to enter and monitor their claims around the clock.

Contact us at 800-270-1197 for more information