Continued: Spelling: A Big Issue
We have found that the most miss-spelled words in the collection industry are Pursue, pursuit, judgment, guaranty & collectible. Let me explain how Casetrackerlaw has come up with a way to get around this problem.
When a collector is working on a claim and needs to update the client with a status regarding this claim, the collector can select a status from a list that relates to the issue and the text for the update is already available. The collector doesn’t have to worry about how things are spelled. They have more important things to do, like collect your money. Let me explain a little more. Let’s say a boss wants you to update an important client regarding a detailed issue pertaining to a claim. The collector can select the correct status update and the text will automatically appear, spelling, punctuation and grammar all taken care of. The client is updated professionally and understands what the collector is saying. There is no need to make a phone call in order to have someone explain the update.
Visit Casetrackerlaw.com and watch the video to see how this feature works.
Monday, December 21, 2009
Friday, December 18, 2009
Can Your Staff Spell?
Spelling: A Big Issue
Have you ever received a correspondence and while you’re reading, you notice a lot of miss- spelled words or grammatical errors? Does it irritate you that the professional people you are trying to do business with don’t know or even care what they are sending out the door for other professional people to read? Or do you have people in your office who are really good at what they do but don’t know how to spell? What do you do about this? Send them back to school? Hold spelling & grammatical classes in the office during the work day? I don’t think so…what to do? My chief has partially resolved this issue, come back tomorrow to read about the resolution…
Have you ever received a correspondence and while you’re reading, you notice a lot of miss- spelled words or grammatical errors? Does it irritate you that the professional people you are trying to do business with don’t know or even care what they are sending out the door for other professional people to read? Or do you have people in your office who are really good at what they do but don’t know how to spell? What do you do about this? Send them back to school? Hold spelling & grammatical classes in the office during the work day? I don’t think so…what to do? My chief has partially resolved this issue, come back tomorrow to read about the resolution…
Wednesday, December 16, 2009
Status By Date Report - What? Who? Why?
Status by Date Report: What, Who, Why?
Status by Date is a report that gives the administrator the ability to view the claims that have had the status changed for a given time frame. Many things can be done by the administrator from this page alone. The administrator has the options of assigning reminders to a collector, changing the reminder and reminder date, generate a demand letter, add notes, change the status and add a comment.
For example: the administrator wants to find out how many claims have had their status changed to “waiting for response from client” for a specific time frame. This is important because a claim is not moving forward if a collector is waiting for a response. The administrator can add a new reminder note and reminder date and select another staff person to call the client for a response. This will help keep your claims moving forward instead of sitting and waiting. A demand letter can be generated and printed for all claims or just a few selected claims from the letter wizard. (I will talk more about the letter wizard later) The status and status comment can also be changed from this page. There is also the option to generate a summary into a PDF hard copy or you can download claim information into a CSV format.
Being able to accomplish many things from one page saves you time… and time is $$. We will be publishing a video on the Status by Date feature soon, so stay with us.
I’ll be talking about “spelling” and its effects on business in my next blog…
Status by Date is a report that gives the administrator the ability to view the claims that have had the status changed for a given time frame. Many things can be done by the administrator from this page alone. The administrator has the options of assigning reminders to a collector, changing the reminder and reminder date, generate a demand letter, add notes, change the status and add a comment.
For example: the administrator wants to find out how many claims have had their status changed to “waiting for response from client” for a specific time frame. This is important because a claim is not moving forward if a collector is waiting for a response. The administrator can add a new reminder note and reminder date and select another staff person to call the client for a response. This will help keep your claims moving forward instead of sitting and waiting. A demand letter can be generated and printed for all claims or just a few selected claims from the letter wizard. (I will talk more about the letter wizard later) The status and status comment can also be changed from this page. There is also the option to generate a summary into a PDF hard copy or you can download claim information into a CSV format.
Being able to accomplish many things from one page saves you time… and time is $$. We will be publishing a video on the Status by Date feature soon, so stay with us.
I’ll be talking about “spelling” and its effects on business in my next blog…
Management of Collecting
Blogging on the internet…A perfect way to talk about what you’re passionate about and millions of people will read about that passion. Casetrackerlaw is passionate about collection software and there are a lot of people interested in collecting money so the two go together like peas and carrots.
Management, in any business, but particularly in the business of collecting delinquent debt, is vital and having the right tools to manage that debt is a major issue. Let me tell you about the newest tool that I have been assigned to test. It’s called “status by date” report. This report will give the administrator the ability to assign a reminder & change the reminder date, generate a letter, add notes for the collector or change the status & add a comment…I will tell you more about our newest tool tomorrow.
Management, in any business, but particularly in the business of collecting delinquent debt, is vital and having the right tools to manage that debt is a major issue. Let me tell you about the newest tool that I have been assigned to test. It’s called “status by date” report. This report will give the administrator the ability to assign a reminder & change the reminder date, generate a letter, add notes for the collector or change the status & add a comment…I will tell you more about our newest tool tomorrow.
Tuesday, November 17, 2009
Breaking The Chains
Break the Chains
Do you sit in an office day in and day out? Are you on a phone that’s attached to your desk 90% of the day? Are you looking at a computer screen the whole time? If you answered yes to any of these questions, then you should consider Casetrackerlaw, a web based collection software.
Break the chains that bind you to your office desk and phone. With Casetrackerlaw, you have the option to work from your office, your home or from any location you desire, as long as you have a cell phone, laptop and internet service. Log in and make your calls, up-date your clients and email or fax documents right from the system. It’s that simple. Watch the video of Attorney Andrew Roseman who has broken his chains along with 100’s of others.
Visit our website http://www.casetrackerlaw.com/ to learn more and while you’re there, request an online demo and a representative will call you within a few hours.
CEO’s Note:
Hello everyone
I love videos! I think they are the best way to tell a story. I am a visual person and like hands-on learning. We modeled our training videos after Lynda.com, an online training library to improve your basic software skills. Visit our video library, http://www.info123.info/ to take a look at our software.
I think you will like the video of Attorney Andrew Roseman (Breaking the Chains). His general practice is located in Philadelphia, PA.
I will be bringing you Attorney Howard Schwartz later this month in an important tax interview for the end of the year. If you are like me, I love saving money, cutting the bottom line, and increasing profits. I have tons of things to tell you in our upcoming videos. Visit our site at http://www.casetrackerlaw.com/ and view the podcasts of all of our videos.
Take a tour!
Do you sit in an office day in and day out? Are you on a phone that’s attached to your desk 90% of the day? Are you looking at a computer screen the whole time? If you answered yes to any of these questions, then you should consider Casetrackerlaw, a web based collection software.
Break the chains that bind you to your office desk and phone. With Casetrackerlaw, you have the option to work from your office, your home or from any location you desire, as long as you have a cell phone, laptop and internet service. Log in and make your calls, up-date your clients and email or fax documents right from the system. It’s that simple. Watch the video of Attorney Andrew Roseman who has broken his chains along with 100’s of others.
Visit our website http://www.casetrackerlaw.com/ to learn more and while you’re there, request an online demo and a representative will call you within a few hours.
CEO’s Note:
Hello everyone
I love videos! I think they are the best way to tell a story. I am a visual person and like hands-on learning. We modeled our training videos after Lynda.com, an online training library to improve your basic software skills. Visit our video library, http://www.info123.info/ to take a look at our software.
I think you will like the video of Attorney Andrew Roseman (Breaking the Chains). His general practice is located in Philadelphia, PA.
I will be bringing you Attorney Howard Schwartz later this month in an important tax interview for the end of the year. If you are like me, I love saving money, cutting the bottom line, and increasing profits. I have tons of things to tell you in our upcoming videos. Visit our site at http://www.casetrackerlaw.com/ and view the podcasts of all of our videos.
Take a tour!
Friday, October 9, 2009
Testimonial Letter From Cohn & Dussi, LLC
Cohn & Dussi, LLC
25 Burlington Mall Rd
Burlington, MA 01803
To the employees of Money Management LLC and Casetrackerlaw
I am writing this letter on my own. I want to personally thank all the people involved with this great product "Casetrackerlaw". I have used this software for three years and every month it gets better. Our software vendor listens to ideas we have, and they go ahead and make it better. They don't send us a bill for improvements suggested. This is not the case with most software vendors.
With our busy schedules, meetings and phone calls all day long, many of us forget about the people outside of our office that work with us. I refer to the technical and software support people we deal with on a regular basis. When was the last time we stopped and thanked them for helping us fix problems we caused?
I just returned from a west coast trip where I was able to convince a large company the power of Internet based collection software. The demo that was done for them really made them believe they could control their collection files around the United States from their desk. They were so comfortable with the product that on Monday when I returned to the office; new files were already there. Casetrackerlaw was the sales tool I needed. It sold itself.
I want to close in thanking all of you for your support when it has been needed. If we continue on the current path of constant improvements, the final product will be the best in the industry.
Larry Strauss
Collection Manager
Cohn & Dussi, LLC
Woburn, MA 01801
25 Burlington Mall Rd
Burlington, MA 01803
To the employees of Money Management LLC and Casetrackerlaw
I am writing this letter on my own. I want to personally thank all the people involved with this great product "Casetrackerlaw". I have used this software for three years and every month it gets better. Our software vendor listens to ideas we have, and they go ahead and make it better. They don't send us a bill for improvements suggested. This is not the case with most software vendors.
With our busy schedules, meetings and phone calls all day long, many of us forget about the people outside of our office that work with us. I refer to the technical and software support people we deal with on a regular basis. When was the last time we stopped and thanked them for helping us fix problems we caused?
I just returned from a west coast trip where I was able to convince a large company the power of Internet based collection software. The demo that was done for them really made them believe they could control their collection files around the United States from their desk. They were so comfortable with the product that on Monday when I returned to the office; new files were already there. Casetrackerlaw was the sales tool I needed. It sold itself.
I want to close in thanking all of you for your support when it has been needed. If we continue on the current path of constant improvements, the final product will be the best in the industry.
Larry Strauss
Collection Manager
Cohn & Dussi, LLC
Woburn, MA 01801
Wednesday, June 3, 2009
Collection Agencies Need Collection Software Too!
Web Based is the way to go!
Casetrackerlaw is a complete “web based” collection system, offering a variety of features specifically helpful to the collection agency but also valuable to the collection attorney or debt buyer. It enables users to forward claims to attorneys with just a click of the mouse and gives creditors the ability to submit claims via Excel or any electronic data-interchange (EDI) format
Casetrackerlaw allows its users to:
*Have employees work from home (in this economy, it pays for itself)
*Check any account from any computer and time
*Check and respond on the spot, to any client updates you may have waiting
*Electronically submit claims (from anywhere)
*Attach pertinent documents, fax and email to important clients
*Role based access with username and password
*Calculates Interest and account balances to the penny
*Provides numerous reports to support the management of claims
*Tracks and displays changes made throughout claims life cycle
*Communications to our system are secured through our ssl certificates
*Excellent customer support and training
*Forward legal claims to attorneys
Created by collection attorneys, debt buyers and credit managers - Casetrackerlaw will reduce your labor by a minimum of 1 and will increase client growth. You will collect more money in a shorter amount of time because of the way the system departments flow. User friendly is critical in a time sensitive business when staff come and goes.
Learn more, visit our website at http://www.casetrackerlaw.com/ and while you’re there, request a demo.
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