Collector Work Log Report

The “collector work log report” is the ultimate spy-ware in order to keep an “eye” on the collector’s work for any given time period.

Having the ability to view the work of a collector can be an effective way to see what claims are being worked and how long the collector is staying on the phone with each one or how much time evolves before the next call is made.

This report is simple to use and can be generated at any time. The generated report will show a table with the date and time listed first and then the type (worked or opened) which means the claim had changes made and updates were made or the claim was just opened and viewed by the collector. Next, the claim ID is listed, the Forwarder (if there is one), the Creditor, the name of the debtor and finally a note, which tells what was done with the claim at that time, either a status update was made to the client or a reminder was added or changed for the collector. Each claim can also be opened by clicking the claim ID and the administrator can then see detailed information regarding that particular claim.

“This report is one of the top reports in the CasetrackerLaw system” states Thomas Steed, the CEO of CasetrackerLaw. “We know of many firms that have terminated employees because of this report.”

With CasetrackerLaw’s many reports, there is nothing that can’t be carefully monitored in order to shave expenses and cut the bottom line. Call us for more information or to schedule a free personal online demonstration. Visit our website at www.casetrackerlaw.com or Call 800-270-1197.