Thursday, February 18, 2010

Lost Files?

Another one of casetrackerLaw’s little secret’s is the “Overdue Summary Report” feature.
This little secret is in the reports sections. Over the years I have experienced losing things, maybe early Alzheimer’s.

Anyway we created a feature that will tell you what files or claims have not been worked or looked at for a time period from 0 days up to 2,000 days.

IE: The system stamp dates the file when you open it. You are able to see a time table and all files that have been reviewed or worked will fall in that matrix. If you see a number that falls, let’s say between 60-70 days, all you have to do is click the number of files and all selected files will be displayed and you can instantly open the file and update it.

The system further allows managers to filter the list of clients, IE: view one particular client’s files, so there is never a reason for a file to fall or slip through the cracks and your clients are always updated within the time frame quoted to them.

This little feature is one of the best to determine if a file has stopped or has been overlooked for whatever reason. With CasetrackerLaw’s many little secrets, clients should never have to call for an update on a claim. Credit managers are the most overworked and underpaid so when something works and saves them time and labor, they are happy campers. When you’re client is happy, you’re happy.

Call us for a personal tour of these little hidden secrets because there are a lot more to discover.

Don’t forget at CasetrackerLaw, we are pioneers of web-based collection software.

Visit us at www.casetrackerlaw.com and follow us on facebook as well.

PS: It’s still cold in sunny South Florida today.

Wednesday, February 17, 2010

Message Board - Another Little Secret

Another little hidden secret about casetrackerLaw is the message board.

The message board is an inside communication tool that is located on the dashboard. We have developed this system so that users are able to send messages to co-workers or clients from anywhere, whether it’s from a home computer, another office down the hall or from your iPhone or Blackberry.

How does it work? Because the Message Board is located on the dashboard it is readily available to click, type your message and send. The recipient will receive the message and will notice a number next to it telling him he has a message or messages. He can respond to the message immediately or at a later time as the message will be there until it is read. You can archive the message and see the string of messages or you can delete the message or messages. The message will not self delete therefore you may retain a message for as long as you wish.

One of the best kept secrets is you are working within the server, not email and if you delete the message prior to the backup each night there is no evidence it ever existed.

Our chief uses this feature to communicate with the office as he travels around; there really is never an escape.

Check this feature out and if you have any questions, call me for a brief demo.

Tuesday, February 16, 2010

The "To Do List"

I am forever writing down the things that I need to accomplish during the day. I am also loosing the pieces of paper I'm writing these things down on which means that they probably either don't get done or don't get done when they should have. I needed a way to keep track of all the things that I needed to do during the day so that I'm not getting behind.

Solution: CasetrackerLaw has a built in To Do List at the top of the page where I can get to it easily. I have the ability to place it in any location on the dashboard and open it in another window so it's open all the time or minimize it so it's out of the way. Having a To Do List on my computer desk top is so convenient and as you get things done you can either make it pending or delete it.

This feature was inspired by the book "The Seven Habits of Highly Effective People" by Steven Covy. This book has sold over 15 million copies worldwide since published in 1989.

CasetrackerLaw is full of little hidden features that are all included in the package you choose. Visit our website and call to schedule a virtual tour and see for yourself how such a little thing like a to do list can make your day run more smoothly.

Monday, February 15, 2010

The Right Tool For The Right Job

There are times in business or in every day life where you have had the chance to take advantage of an opportunity only to let it slip away because you weren’t technologically ready. I’m referring to having a business acquaintance that you’ve been in talks with regarding a possible business relationship or partnership. The discussions are on going and a lot depends on the kind of technology you have in place. The potential client is concerned with how his files or data will be transferred from his office to yours seamlessly and without errors. Unfortunately, without the right tools, this process can be time consuming and labor intensive which can also be expensive.

With Casetrackerlaw, web based collection software; there are no worries. When a potential client asks you the number one question, “how will my files/data be transferred”? You can confidently tell them that all files and data will be transferred using the interfaces that are included with the software. A good way to make sure that your client is also confident, one has the ability to show the client how this all works using an online tutorial. Or all one really has to do to get the attention of a potential client is access the CasetrackerLaw system right from their office computer and show them what is possible.

FYI: YGC(You've Got Claims)interface included with all systems.

Visit our website at www.casetrackerlaw.com - Register for a free online demo.
Email us at casetrackerlaw@gmail.com, if you have any questions.
If you would like to receive the monthly CasetrackerLaw e-Newsletter, email us.
Call us today! 800-270-1197 or 954-755-1763
Fax us: 954-827-3330

Friday, February 12, 2010

Time is Money!

Our chief’s words are probably not President Obama’s favorite phrase.

You must cut labor to survive in today’s market environment and streamline with technology if permitted.

No matter how good your technology is to run and manage your business you still have the human factor involved and in most cases they don’t care if you survive or fail, just give me a check or freeload on tax payer dollars via all the giveaway programs the government offers today.

IE: In four recent cases of our clients, we found employees working at a 20-30% productivity level. Why? They were pretending to work and when you would bring them more work or ask what’s taking so long, a stupid answer would flow out. Management would say ok, and the question is still “what takes so long to complete a project”? When confronted, the employee will probably throw up their hands and say they’re over worked and note enough time in the day to complete every project given to them. And management usually accepts this answer and projects are continually accomplished later than expected.

Solution: Once employee monitoring software was installed on their systems and you were able to see, in movie form, the pages, clicks, chats, emails, and other projects, they were working on, the reason was simple to see. Your employee was stealing time from you by social networks, facebook, buzz, newspapers around the world, dating sites, porn, friends, and hundreds of other places one may find to surf the World Wide Web.

Employees who steal time are only a step above a common thief or criminal. At casetrackerlaw, we can provide you with information on how to get a complete system with management technology. Stealth Technology is software to manage or monitor your employees from anywhere in the world. Being involved in every aspect of your company is vital in order to survive in today’s economy.

It’s recommended to tell your employees the rules when they are hired and let them know all computers are controlled and don’t become a victim to a “time thief”. Remember, CasetrackerLaw is all about shaving the bottom line and time is money after all.

We will revisit this discussion at a later time and if you have any questions, just call our office at 954-755-1763 or email us at casetrackerlaw@gmail.com

Hope everyone has a great weekend

Thursday, February 11, 2010

Linked to the Office

Being a busy business person doesn’t give you much time to keep track of all the things you should and need to do. When you leave your office during the day to conduct business, how do you monitor your staff? Do you have clients that need updates on claims that are being worked from your office? How can you update a client if you’re away from your desk or check a file that was left at the office?

CasetrackerLaw is the web based collection software that will keep you linked to your office when you’re not there. The boss can access the website from his or her iPhone or Blackberry and get important updates or files on the spot and have them emailed to the client. Visiting a client in another state and being able to access your database and pull up claims from your client’s office computer will wow them.

We have a client that went on an important business trip in order to land a large account. He impressed them with CasetrackerLaw and all of its capabilities so much that by the time he got back to his office, he had files waiting for him. Needless to say, he got the account. CasetrackerLaw will also draw business to you, how cool is that?

Saving time is saving money and who doesn’t want to save time and money? Casetrackerlaw allows its users to conduct business any time, any place, just by accessing the Internet.

Bottom line: CasetrackerLaw is ‘simply amazing’ collection software that will save you time and a tremendous amount of money at the end of the year. There are other web based collection software on the market however, none can really compete with CasetrackerLaw's vast array of reports that can be generated or the ability to interface with most software needed to run a collection agency.

Visit our websites: www.casetrackerlaw.com
While you’re at the site, register to book a free, 30 minute, online demo.
Call our office: 800-270-1197 or 954-755-1763 Ask for Becky

Wednesday, February 10, 2010

Tip: Automatic Reminders 6:00 AM

Did you know you can get all your reminders for the day emailed automatically, every morning at 6:00 AM? You have the option to send your reminders to as many email addresses as you wish.

This option is located in the settings, click screenshot to view the image. This screenshot was taken using http://www.screencast.com/.

CasetrackerLaw is a reminder driven system that allows one to post reminders on as many screens at once, anywhere in the world. Do you know what this means? Employers and staff do not have to actually speak to one another in order to get projects accomplished. An email reminder can be posted to every “screen” whether it’s an iPhone, Blackberry or computer screen. The reminder is automatically emailed to the addresses you enter into the system. These email addresses can be deleted and new addresses entered with a click of the mouse.

A new option available to our clients is the option to make a payment, automatically apply surcharge or bank fee, change status and delete reminders with only one click of the mouse. Thanks goes out to Mr. Mike Pedersen of CES Check Cashing Stores in New York. CasetrackerLaw developed a check cashing version and this system is becoming awesome under the guidance of Mr. Pedersen, again thanks.

This option is only available on a Per Case basis.