Lost Files?

Another one of casetrackerLaw’s little secret’s is the “Overdue Summary Report” feature.
This little secret is in the reports sections. Over the years I have experienced losing things, maybe early Alzheimer’s.

Anyway we created a feature that will tell you what files or claims have not been worked or looked at for a time period from 0 days up to 2,000 days.

IE: The system stamp dates the file when you open it. You are able to see a time table and all files that have been reviewed or worked will fall in that matrix. If you see a number that falls, let’s say between 60-70 days, all you have to do is click the number of files and all selected files will be displayed and you can instantly open the file and update it.

The system further allows managers to filter the list of clients, IE: view one particular client’s files, so there is never a reason for a file to fall or slip through the cracks and your clients are always updated within the time frame quoted to them.

This little feature is one of the best to determine if a file has stopped or has been overlooked for whatever reason. With CasetrackerLaw’s many little secrets, clients should never have to call for an update on a claim. Credit managers are the most overworked and underpaid so when something works and saves them time and labor, they are happy campers. When you’re client is happy, you’re happy.

Call us for a personal tour of these little hidden secrets because there are a lot more to discover.

Don’t forget at CasetrackerLaw, we are pioneers of web-based collection software.

Visit us at www.casetrackerlaw.com and follow us on facebook as well.

PS: It’s still cold in sunny South Florida today.