No Reminder Report

CasetrackerLaw is a ‘reminder’ driven system. Let me explain what that means to the administrator, the collector and the creditor.

This statement is so true when it comes to the collection side. Collectors are given their own username and passwords to access their ‘tool’ and when they log in; they will see their scheduled “reminders” with a number next to it. That number represents the number of files they are expected to work that day. A collector may have 75 to 100 files to work on any given day. As collectors work through their “reminders”, the will schedule a call-back date. What happens if a collector forgets to schedule the reminder? How does the collector or the administrator for that matter, know that all of these claims are being called and the creditor is updated when they should be?

CasetrackerLaw is equipped with a report called “No Reminder Report” which the administrator can run in order to obtain the claim ID’s that have no reminder attached to them. This especially helpful if you run a large, busy collection agency or collection law firm and there are multiple people working on a claim at the same time. When the list of files appears, the administrator can then schedule a reminder and attach it to the collector of his or her choice. They can assign reminders directly from this report.

For a demonstration of this report, or any of our reports, visit our website or call us.

www.casetrackerlaw.com or 954-755-1763/800-270-1197