Monday, February 1, 2010

Auto Phone Dialers

There are times when you need to make phone calls automatically with limited labor. i.e. we had a client who wanted to download certain fields from a spreadsheet and dump the selected fields into several of the phone dialers on the market today such as Global Connect and others. CasetrackerLaw can create a report of the selected fields, download to a CSV file and you have a file ready to upload to your favorite phone dialer.

The dialers today have improved a lot. For example, all you need is an ear plug in your ear and you will hear a voice say “Mr. Smith is on the line, acct number etc…” and you can be ready to discuss with the debtor his claim in seconds. Auto-dialers are an inexpensive way to contact people when you have a ton of numbers to call.

CasetrackerLaw is developing technology to work with Skype and hope to release it in a few weeks. Our system is already Skype friendly and is really an inexpensive way to make calls directly from your computer much like magic jack which we are testing this week in our office.

If you have any phone ideas or have a need to incorporate a dialer in your system contact our office for more details.

Tell a friend to subscribe to our daily blog and visit our website to view the discussion by attorney Julie Yates of Yates & Schiller, P.A., discussing how she uses the iPhone and CasetrackerLaw to manage her daily routines.

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