Thursday, March 18, 2010

The 1000 Year Rule

One of my favorite comments to the people I speak to is “Your data will be here for the next 1000 years. In other words, your data is always kept, not deleted or archived and is retrievable years from now. Our goal is to retrieve information within minutes or even seconds of being requested.

Scenario: Claims were forwarded to a law firm in Chicago, IL for suit. The attorney provided updates via the CasetrackerLaw system starting in late 2006 and2007. The attorney claims suit was filed, money was sent to the attorney and the updates started to flow, but slowly from the attorney. We will call this attorney Mr. W.

All of a sudden the attorney would not return our calls, emails or faxes. After months of no contact, the investigation started. I spoke with my partner, Atty. P and of course, he has no knowledge of where Atty. W has escaped to with our money.

Long story short, a complaint was filed with ARDC (Attorney Registration and Disciplinary Commission of the Supreme Court of Illinois) and after weeks of communications, they agreed to prosecute the attorney, but needed evidence.

Apply the 1000 year rule: the ARDC wanted to see the email or updates by the attorney which our system stores. Within minutes, the full history of the attorneys false updates were printed and off to the court they went.

This is a case where the system protected us and provided evidence to prosecute by having the data at our finger tips.

NOTE: When you forward a claim from our system it is bonded via the General Bar, Columbia List, ALQ, Forwarders List and National List etc... provided the attorney is a list member for bonding and provides you a report. (We will discuss this feature at a later date)

CasetrackerLaw is always concerned that our system keeps an accurate and up-to-date fingerprint of all the communications occurring with each case. We are a green company so all data and documentation is digitally stored within the system and easily retrievable at a moments notice.

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